Frequently Asked Questions...
Listed below are several questions that may help you when planning your move.
Question: Do I have to remove items from my dresser drawers?
Answer: You do not have to remove items from your dresser drawers unless they will cause damage to the piece or if it may break or spill. Items must be removed if this piece is an antique or upstairs.
Question: Will you take my beds apart?
Answer: We will take your beds apart and put them back together. We will also remove the mirrors from your dressers, hook up your washer, dryer and ice maker. Hook up of appliances are done providing the necessary equipment is already existing and that they are all electric.
Question: How long will my move take?
Answer: Depending on the size of your move, most are completed within 3 to 4 hours.
Question: How and who do I pay?
Answer: We accept cash, checks, money orders, Visa, Mastercard, or Discover. You can pay any of the men on your move. If you pay with cash, a receipt will be mailed to you upon request.
Question: Will you just pack my china?
Answer: We will pack anything you want us to. We do however, have a $350.00 minimum for our packing service inside the city limits of Texarkana. Packing is done by the box and is priced per box.
Question: What do I do if I have a damage or missing item?
Answer: If you have a damage, report it to the office immediately. Call it to the movers attention also. If you believe an item is missing, please unpack every box BEFORE you contact the office. Many times items are thought to be missing but have just been misplaced.
IF YOU HAVE ANY OTHER QUESTIONS, PLEASE FEEL FREE TO CONTACT US. Email us at Billsmovers@aol.com, call us at (903) 792-7281 or stop by for a visit at 1407 Texas Boulevard, Texarkana, Texas.